Refund policy
WE ONLY OFFER STORE CREDIT FOR RETURNS. WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT.
We hope this will encourage you to take your time in selecting your purchases and feel free to reach out to us with any questions regarding sizing or styling. Store Credit never expires. We stand behind our products and want you to be satisfied with them. We always do our best to take care of our customers - dealing with all situations fairly and responsibly. To start a return, you can contact us at HarperByDesign@gmail.com. We have a 30-day return policy. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
HOW WILL I RECEIVE MY STORE CREDIT?
Expect an emailed E-Gift Card within 3-6 business days of the delivery of your return. Store Credit is calculated automatically to reflect any discounts and taxes at time of purchase.The shipping you paid on your items will not be added to the gift card. Store Credit is not processed the day your item is delivered. It must be sorted, inspected, and processed.